FAQ
FREQUENTLY ASKED QUESTIONS BARA-KA
How does Bara-ka select its vintage furniture?
v
At Bara-ka, every piece of furniture is carefully curated by Céline, the founder and an experienced interior designer with over 15 years of expertise in luxury interior design. With her trained eye, Céline identifies unique vintage pieces that stand out for their history, design, or quality. She collaborates with trusted local suppliers to source second-hand and vintage furniture that exudes character, whether it’s due to its era, designer, or exclusive design.
What is vintage furniture?
v
Vintage furniture refers to pieces that are over 20 years old, giving them a distinctive and authentic character. For example, furniture from the 1950s, 60s, or 70s is considered vintage. These items often showcase iconic styles from their time and are typically made with high-quality materials.
What is the difference between vintage and second-hand furniture?
v
Second-hand furniture isn’t always vintage—it can include modern items that have simply been pre-owned. Vintage or antique furniture, however, always has a story to tell: it has been used in another home and is over 20 years old, making it rich in character and exclusivity.
What types of vintage furniture can I find at Bara-ka?
v
Bara-ka offers a wide range of vintage furniture to transform your home:
- Seating: Chairs, armchairs, and sofas with timeless, unique designs.
- Tables: Perfect for your dining room, office, or any special corner in your home.
- Decorative objects: Period mirrors, porcelain vases, sculptures, and more.
- Lighting: Retro table lamps, wall sconces, floor lamps, and pendant lights that bring originality and style to your spaces.
What condition is Bara-ka’s vintage furniture in?
v
Bara-ka’s vintage furniture is meticulously selected to ensure quality, functionality, and unique charm. However, as these pieces have a history, some may show slight signs of use that reflect their past life. This doesn’t detract from their beauty or utility; instead, it adds character and authenticity.
Each product listing includes a detailed description of its condition, along with high-quality photos highlighting any particularities. This way, you can make an informed decision and fully appreciate the charm of each item.
How can I be sure of its authenticity?
v
At Bara-ka, we guarantee the authenticity of each vintage piece through a rigorous selection process. Designer furniture includes distinctive marks or signatures that certify its origin, such as stamps, labels, or unique details that validate its provenance.
Can I sell my own items on Bara-ka if I’m not a professional seller?
v
We work exclusively with professional sellers and trusted suppliers to guarantee the quality and authenticity of each piece.
ORDERS & PAYMENTS
Can I reserve a specific item?
v
You can reserve an item only if you’re a professional decorator. Please contact us via email at celine@bara-ka.com or WhatsApp at +34 639 712 633.
How can I track my order?
v
You can check the status of your order at any time by logging into your customer account on our website. There, you’ll find updated information about your purchase. For any questions or assistance, feel free to reach out to us at celine@bara-ka.com.
What payment methods do you accept?
v
We accept credit or debit cards, bank transfers, and PayPal. You can choose your preferred payment method when completing your purchase.
DELIVERIES
What is the delivery timeframe?
v
Estimated delivery time is between 5 and 10 business days, depending on the product’s availability and your location.
Do you offer expedited shipping?
v
If you require a faster delivery, please contact us to discuss your options.
How much does delivery cost?
v
Delivery costs depend on the product and location. Visit our delivery page for detailed information. Please note that for returns, shipping costs are the customer’s responsibility.
Do you deliver to homes?
v
Yes, you can choose between home delivery or in-store pickup.
Which countries do you ship to?
v
Currently, Bara-ka ships exclusively within mainland Spain via specialized ground transportation services.
If you wish to place an order from outside this region, please contact us at celine@bara-ka.com with the product details and your full shipping address. We’ll be happy to provide you with a personalized shipping quote.
RETURNS
What is Bara-ka's return policy?
v
You have 14 days to make a return. Check the return conditions here for full details and requirements.
Can I return an item purchased from Bara-ka?
v
Yes, you can return an item if it doesn’t match your order or has a defect. For detailed return conditions, please visit our Returns Policy page.
I received a damaged item. What should I do next?
v
If you’ve received a damaged or incorrect item, contact us immediately using the details provided on our Returns Policy page. We’ll guide you through the return process and evaluate whether a refund or replacement is appropriate.
How do I return an item purchased from Bara-ka?
v
To return an item, first contact us to explain the reason for the return. We’ll provide detailed instructions and review the returned item to determine whether a refund or replacement applies.
Have questions about a specific item, your order, or our services?
v
Feel free to contact us via email at celine@bara-ka.com or WhatsApp at +34 639 712 633.
For order-related inquiries, always include your order number in your communications.
For order-related inquiries, always include your order number in your communications.